Send your enquiry and our friendly team will do their best to help you. We will get back to you as soon as possible and aim to do so within 24 hours (our working hours are Mon-Fri, 8:30am - 5pm).
Alternatively, you can email us on GripIt@charlesbentley.com
We’d be delighted to welcome you to the Gripit family, or to send you out a copy of our brochure. For more information, drop our sales team an email at firstname.lastname@example.org.
We always aim to pack and dispatch your order as quickly as possible. Orders placed before 12pm are dispatched the same day, whereas orders placed after 12pm are dispatched the next working day. Once it’s ready, we’ll send an email confirming all the details of your delivery including carrier and tracking information – and we won’t charge your credit or debit card until this is done.
Standard: FREE when you spend £20 or more.
We’re happy to offer an exchange or refund on undamaged items within 30 days with a valid receipt or despatch confirmation note.
If you’ve lost your receipt or note, we can exchange items at the current selling price. All refunds will be via the payment method as before.