Send us your enquiry and our friendly team will do their best to help with your enquiry. We will get back to you as soon as possible and aim to do so within 24 hours (our working hours are Mon-Fri, 8.30am – 5pm).
Alternatively, you can call us on 0845 6800 215 or email firstname.lastname@example.org.
Calls to this number in the UK cost 3p per minute, plus your phone company’s access charge. Calls may be monitored or recorded for security and training purposes.
We’d be delighted to welcome you to the Gripit family, or to send you out a copy of our brochure. For more information, drop our sales team an email at email@example.com.
We always aim to pack and dispatch your order as quickly as possible. Orders placed before 12pm are dispatched the same day, whereas orders placed after 12pm are dispatched the next working day. Once it’s ready, we’ll send an email confirming all the details of your delivery including carrier and tracking information – and we won’t charge your credit or debit card until this is done.
Standard: £3.49 or FREE when you spend £20 or more. Orders over £25 are sent via DPD Tracked delivery.
Delivered within 2 - 4 working days by Royal Mail 1st class. During busy sale periods, delivery may take up to 7 working days.
We’re happy to offer an exchange or refund on undamaged items within 30 days with a valid receipt or despatch confirmation note.
If you’ve lost your receipt or note, we can exchange items at the current selling price. All refunds will be via the payment method as before.